What kind of email notifications can I send to my customers?

Questions? We have answers.


What kind of email notifications can I send to my customers?

You can choose to send automatic email notifications to clients whenever a certain event occurs.

• Booking emails - sent to client when a booking is created, modified or deleted
• Guest welcoming email - sent to client when you change the status of a reservation from New Booking or Confirmed into Checked in
• Guest checkout email - sent to client when you change a booking`s status in Checked Out

A last option is for yourself, as a hotel admin, to receive an email notification whenever a booking is created in the system, by employees or through other means (e.g. from the online widget or channel manager).

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Anthony Argyrou, Tony's House

“We have been using hotelopro for roughly 3 years for our properties based in central London, it is extremely user friendly and minimal training is required in order to use it. I recommend it as a cost effective option which assists in all aspects of managing our small hotels effectively. In all our dealings with the staff of hotelopro we have found them to be extremely helpful and pleasant people.”

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