Reservations Management

HoteloPro gives you total control over reservations from all sources. It allows you to manage reservations made directly at the hotel, via phone reservations, or online bookings. With the ability to view either 2 weeks or one month, HoteloPro`s dashboard is fast and easy to navigate.

Start anywhere with minimum details required

New bookings can be initiated directly from the dashboard by selecting the room and days, or using the NEW BOOKING button. Everything is fast with HoteloPro; all one needs to do is to add the guest`s name, or choose it from the client database, and select their check in and check out dates.

Create group reservations

Group bookings can be made as easily as individual ones; simply select multiple rooms on the dashboard. Operate check ins, check outs, apply discounts, and add more rooms on the same screen!

Rates Management

Rates Management

Rates are easily configured and you can make adjustments to rates on the go, by manually applying overrides or discounts right on the booking screen! HoteloPro let's you focus on your guests and takes the pain out of rates management.

Special prices

Depending on your occupancy, using HoteloPro you can easily optimize rates. Just check the days when you want special prices, whether throughout the week or during the weekend. All on the same rate setup screen, plain and simple.

Season rates

Create any number of seasons; set different prices for each of them and they will automatically be applied when creating reservations. Choose when a season begins and ends, set the new prices, then you`re done! It`s that easy.

Taxes

HoteloPro offers a comprehensive method of setting up taxes. For example, you can set up Bed Tax as 7%, Sales tax as 10% and a city tax as $1.00 per night. You can also choose if you want the tax to be included in the price or not. Every time the rate is used, HoteloPro will automatically apply the tax charges without any additional user interference.

Guest Management

Guest Management

HoteloPro makes it easy to keep all information about your guests tidy and easily accessible at any time and place. Use the search box to quickly find a person, company, booking, invoice, and more!

Pre-arrival and post-departure e-mails

HoteloPro allows you to engage guests using automated pre-arrival and post-stay emails. The email templates are fully customizable, feel free to add your personal touch by replacing the pre-defined content with your own message! Use the pre-arrival e-mails to remind your guests of their booking and give them an opportunity to change it. Ask for feedback and let them know about special offers; or simply say �Thank You!� using the post-departure e-mail.

Extra Services

Extra Services

It is extremely simple to post any kind of extra charges. With HoteloPro you can configure a range of services and products, such as restaurant, mini bar, spa, tours, etc. You can also set up a new service on the spot when creating a booking.

Invoicing

Invoicing

Forget multiple apps for your business. HoteloPro gives you property management, reports, AND invoicing, all in a single webapp. HoteloPro lets you customise invoices with your logo and branding message, lending everything to appear undoubtedly professional.

Multiple languages, currencies, and other options

HoteloPro gives you total flexibility by allowing you to select for each invoice the language and currency. Additional options let you mark as paid, print, send by email, or export an invoice as pdf.

Online Booking Engine

Online Booking Engine

You have the option of allowing clients to book online through your website or Facebook. With your business taking bookings 24/7, it`s like having a receptionist who never sleeps or takes breaks. HoteloPro booking engine is easy to install and can be customized to match your website`s look and feel. All availabilities are received from HoteloPro and all bookings automatically sync with the app, making sure to avoid double-bookings. Turn your online visitors into guests today!

100% Free. No commissions

We do not charge commission or transaction fees on bookings coming through the online booking engine.

Channel Manager

Channel Manager

Attracting new guests is essential to growing your business, that`s why you need to promote your rooms on multiple channels (e.g. Booking, Tripadvisor, Expedia). But managing the availability of your rooms and different rates/packages can become difficult, especially when you are utilizing multiple channels.

HoteloPro responds to this need and allows you to connect your property to a network of partners who are focused on generating bookings and driving revenue.

HoteloPro enables you keep track of all your reservations from multiple online channels, entirely in one place. Avoid double bookings, be notified of every new online booking, and keep your room availability synchronised with automatic updates. More revenue, less work!

Reports

Reports

Comprehensive yet easy to read reports and analytics provide valuable insights into your company's overall health and performance at anytime: Daily Report, Occupancy Rate, ADR (average daily rate), RevPAR (revenue per available rooms), House Keeping, and more. Start making better business decisions today with HoteloPro reports!

Staff Accounts

Staff Accounts

HoteloPro allows you control over what different users can see and what actions they can perform.

Admin - has all the privileges and access to all areas including company settings.
User - can see all the information and do all operations.
Viewer - can see all the information but is not allowed to do any operation.